Register & Log In to SG Casino

Getting started at SG Casino takes under three minutes. All you need is a valid email address, a password and some basic personal details. Once your email is confirmed, your account is active immediately and you can make your first deposit to claim the 100% welcome bonus up to €500 plus 200 free spins.

Players registering from Germany go through the same straightforward process as everyone else. You must be at least 18 years old to register. A full KYC verification, proof of identity and proof of address, is required before your first withdrawal is processed. Most verifications are completed within a few hours once documents are uploaded.

What information is required during registration?

SG Casino collects only the information needed to verify your identity and comply with anti-money laundering regulations. During registration you will be asked for:

• Email address — used for account login and communications
• Password — choose something strong: at least 8 characters with a mix of letters, numbers and symbols
• Full name — must match your identity documents exactly
• Date of birth — to confirm you are 18 or over
• Home address — including country of residence
• Currency preference — EUR is the default for players in Germany

No payment details are required at the registration stage. These are only entered when you make your first deposit, directly through your chosen payment method's secure interface.

Logging in to SG Casino is straightforward. Click the Log In button in the top right corner of the page, enter your registered email address and password, and you are in. From there you have full access to your account: the game library, active bonuses, payment options, transaction history and customer support.

Forgotten your password?

If you cannot remember your password, click the "Forgot Password" link on the login screen. Enter your registered email address and a password reset link will be sent to your inbox within a few minutes. If the email does not appear, check your spam or junk folder before contacting support. Once you have reset your password, use the new one to log in as normal.

Account locked or login not working?

After several consecutive failed login attempts, your account may be temporarily locked as a security measure. If this happens, do not continue attempting to log in. Instead, contact the 24/7 live chat support directly from the homepage. The support team responds within minutes and can resolve login issues quickly, including unlocking your account and guiding you through a password reset if needed.

If you suspect that someone else has accessed your account, change your password immediately and notify support. The team can place an immediate hold on your account to protect your funds while the situation is investigated.

Before SG Casino can process your first withdrawal, your account must be verified. This is a legal requirement under anti-money laundering regulations and is standard practice at all licensed online casinos. The process is straightforward and, for most players, completed within a few hours of submitting documents.

You can upload your documents at any time through the account dashboard, without waiting until you are ready to withdraw. Doing this early means there is no delay when you come to cash out your winnings. Documents are reviewed by the verification team and you receive a confirmation email once approved.

Documents required

• Proof of identity: Valid passport or national ID card (front and back)
• Proof of address: Recent utility bill, bank statement or official letter dated within the last 3 months, showing your name and home address
• Proof of payment method: Depending on the method used, a photo of the front of your card (with the middle digits covered) or a screenshot of your e-wallet account

All documents must be clearly legible, unedited and in colour where possible. Blurry or cropped images will be rejected and delay the process. If you have any questions about what is acceptable, contact support before uploading.

SG Casino protects all player accounts with SSL encryption to banking standards. Every connection between your browser and the casino is secured, and no financial data is stored on the platform itself. That said, account security also depends on the habits of the account holder. A few straightforward steps significantly reduce the risk of unauthorised access.

Use a password that is unique to your SG Casino account and not shared with any other service. Avoid obvious choices like birthdays or simple number sequences. Never share your login credentials with anyone, including anyone claiming to be from SG Casino support. The support team will never ask for your password.

Responsible gambling tools in your account

If you want to manage how much time or money you spend at SG Casino, the account dashboard includes a full set of responsible gambling controls. These are available at any time and take effect immediately when set to more restrictive limits:

• Deposit limits — daily, weekly and monthly caps on how much you can deposit
• Loss limits — automatic stop once your net losses reach a set threshold
• Stake limits — cap the maximum bet per spin or round regardless of balance
• Cool-off period — temporary account suspension for 24 hours, 7 days or 30 days
• Self-exclusion — permanent account closure with no option to reverse

Changes to stricter limits take effect immediately. Relaxing an existing limit requires a cooling-off period before it takes effect, a safeguard against impulsive decisions. If you need help setting any of these tools, the support team is available 24/7 via live chat.